A TeamSupport alternative that gives you control.

Locating information is easy when you can control exactly how the articles display in your knowledge base.

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Capacity vs. TeamSupport

How does Capacity stack up?

TeamSupport
AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Document Mining
Email Integration
Interaction Tracking
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
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A lively conversation.

Most article managers require a fair amount of hands-on maintenance. Need to publish the same content in multiple places? Well, you’re going to have to update every single article in question.

Not so with Capacity.

With Capacity’s articles, you can publish duplicate knowledge across multiple pages. When a particular piece of information is updated, every related article is instantly refreshed.

Check out more Capacity Helpdesk comparisons:

A new kind of helpdesk.

The Capacity Helpdesk isn’t just a helpdesk. It’s the start of a helpdesk revolution. Interested in how we stack up against the competition?

See for yourself