A ServiceNow alternative that continuously learns.

Feel secure knowing that Capacity gets better with time and helps teams do their best work.

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Capacity vs. ServiceNow

How does Capacity stack up?

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native Helpdesk
Native Workflow Builder
Self-Service Portal
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Help has arrived.

Capacity’s 40+ proprietary and industry-standard AI and ML algorithms will work to pinpoint any weak spots and opportunities for improvement.

Our feedback process empowers your team to easily thumb up/down any response from the system.  All feedback generated is sent directly to your org’s admins and our NLP and ML models for refinement.

With improved NLP, you’re even closer to automating your helpdesk, processes, and decisions.

Check out more Capacity Knowledge Base comparisons: