An easy-to-use alternative to ServiceNow.

Receive constant support after training and feel secure knowing that Capacity gets better with time. 

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Capacity vs. ServiceNow

How does Capacity stack up?

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native Helpdesk
Native Workflow Builder
Self-Service Portal
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While you learn Capacity, Capacity learns your org.

Capacity’s 40+ proprietary and industry-standard AI and ML algorithms will work to pinpoint any weak spots and opportunities for improvement.

But we don’t just want feedback from our algorithms, we want feedback from you. Our feedback process empowers your team to easily thumb up/down any response from the system.

Typically, organizations will participate in 2-4 hour-long training sessions. All feedback generated is sent directly to your org’s admins and our NLP and ML models for refinement.

Check out more Capacity Knowledge Base comparisons: