What is workflow?

Workflow, a term often misused in modern workplace lingo, simply means the order in which an employee accomplishes work. This order can be broken down and recorded into a series of repeatable steps.

Simple though it may sound, large organizations often utilize complex workflows that span multiple teams, departments, and software systems. Managing these workflows and ensuring each step is executed properly typically requires digitization (creating digital representations of physical processes) using a tailored software solution.