What is the difference between machine learning (ML) and robotic process automation (RPA) technology?

Simply put, machine learning (ML) is a branch of artificial intelligence (AI) that enables systems to receive, process, and adapt to new information in an ongoing fashion. This evolutionary process doesn’t require ongoing programming from humans and is designed to be self-sustaining.

Robotic process automation (RPA) is the deployment of software engineered to recognize patterns in an organization’s workflow. Once a repetitive task has been identified, the RPA “bot” configures applications to trigger a response, coordinate transaction processing, and manipulate data, all while enabling interconnected communications within digitized systems.