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It shouldn’t be! However, in reality, some RPA software solutions are more user-friendly than others. For example, though typically free, open-source RPA software can require multiple certified developers to adapt the program specifically for an organization’s exact needs.
Conversely, other more advanced RPA software has been engineered to be “plug-and-play”, enabling anyone within an organization to digitize and optimize workflows. These more accessible systems can be pricier upfront, but eliminate the need for costly software developers.