It shouldn’t be! However, in reality, some RPA software solutions are more user-friendly than others. For example, though typically free, open-source RPA software can require multiple certified developers to adapt the program specifically for an organization’s exact needs.
Conversely, other more advanced RPA software has been engineered to be “plug-and-play”, enabling anyone within an organization to digitize and optimize workflows. These more accessible systems can be pricier upfront, but eliminate the need for costly software developers.
This is an necessary category.
This is an non-necessary category.