Webinar: Migrating from Nuance to LumenVox
With Nuance's on-prem speech solutions end-of-life coming, your customers are likely in search of a seamless alternative. In this webinar, you'll learn: What Nuance's ending of on-prem support means for highly-compilant customers What is important to consider in...
The AI-Enabled Customer Stack on This Week In Voice TV
A Conversation On AI & Customer Support, moderated by PVCP’s Bradley Metrock and featuring John Walter (President, Contact Center AI Association) and Karaline Venezia (CRO, Capacity).
Webinar: Migrating Off Nuance in 4 Easy Steps
Want to keep your voice automation solution on-premise—without disrupting operations with a long, complicated migration to another vendor? Learn 4 easy steps for migrating off of nuance. Watch now to learn: Why staying on-prem is the best option for your business and...
Webinar: Which On-Prem Provider is Right for You?
With Nuance's on-prem speech solutions end-of-life coming, your customers are likely in search of a seamless alternative. In this webinar, you'll learn: How to choose an on-premise voice automation provider that fits with your existing tech stack What features to look...
Practical AI: The Capacity for Good, Episode 10
In this episode of Practical AI: The Capacity for Good, David Avrin, a Customer Experience Keynote Speaker and Consultant, joins James Diel to reveal the importance of customer retention and how it impacts a company’s revenue.
Practical AI: The Capacity for Good, Episode 9
In this episode of Practical AI: The Capacity for Good, Adrian Swinscoe, an Aspirant Punk at Punk CX, joins James Diel to share his insights on how you can tap into your inner punk spirit to revolutionize your approach to customer experience, as well as integrating empathy and AI in customer service.
Practical AI: The Capacity for Good, Episode 8
In this episode of Practical AI: The Capacity for Good, David Karandish, Founder and CEO of Capacity, joins James Diel to unveil how AI and automation revolutionize customer service, balancing customer experience and profitability in AI integration, and the evolution of AI from reactive to proactive assistance.
6 Frequently Asked Questions About Artificial Intelligence CEOs Need to Answer
Learn from an expert roundtable on AI to better understand the applications and strategies while mitigating the risks for businesses.
Practical AI: The Capacity for Good, Episode 7
In this episode of Practical AI: The Capacity for Good, Aytekin Tank, Founder and CEO of Jotform, joins James Diel to share his actionable insights on how business leaders can enhance their productivity and achieve more by automating their busywork and focusing on what really matters.
C3 Tech Summit
Going to Grand Rapids for the C3 Tech Summit this October? Want to keep up with the new AI revolution, but have no idea where to start? Join our CEO and founder David Karandish as he shares how to successfully implement AI and automation in your business. As a leader...