Log in     Support     Status

Capacity logo
Create an Account Request a Demo

Pricing & Features

Capacity can scale to teams of any size. Contact us to automate your support.
Bots
Interfaces
Knowledge Base
Cloud Drive
Tier 1 Management
Custom Assignment
Integrations
Editors
Custom Data
Automations
Developer Platform
Workflows
History
Session Replay
Intelligent Document Processing
Analytics
Support
Billing
Growth
$49/user/month*
Create an Account
1 AI-Powered Bot + FAQ Responses
Customizable, Brandable Web Concierge Interface
Knowledge Articles + Service Portal / CMS
Cloud Drive with 10GB Storage
Helpdesk + Ticketing Workflow with Kanban
Custom Ticket Fields
State of the Art Natural Language Processing
Guided Conversation Editor
Basic Analytics (3+ Dashboards)
Email Support
* Billed annually, 10 user minimum
Create an Account
Professional
$99/user/month*
Create an Account
Everything in Growth plus:
Up to 3 Bots
Email, Slack, MS Teams Interfaces
Custom CSS and Javascript
Cloud Drive with 100GB Storage
Live Chat including AI Powered Suggestions
Custom Ticket Transitions
O365 or G Suite integration
Surveys Editor
Custom Concierge Variables
System Automations
Advanced Analytics (15+ Dashboards)
Priority Support
* Billed annually, 10 user minimum
Create an Account
Enterprise
Call Us
Create an Account
Everything in Professional plus:
Unlimited Bots
SMS, Mobile App (iOS, Android soon) Interfaces
Single Sign On (SSO)
Cloud Drive with 1TB Storage
SLA Management
Dynamic Helpdesk Assignment
120+ App Integrations
Javascript Code Editor
Capacity DB and LiveDB (MySQL, MariaDB, Postgres, Oracle, SQL Server)
RPA Web + Custom Event Driven Automations
Developer Platform Low Code Editor
Workflows No Code Editor
Unlimited Version History for Guided Conversations, Workflows, Articles, FAQs
Replay visitors sessions on your website
Classify, Split, Mine, Extract and Redact Documents
Analytics API
Dedicated CSM
Billed annually
Create an Account
Growth
$49/user/month*
Create an Account
Bots
1 AI-Powered Bot + FAQ Responses
Interfaces
Customizable, Brandable Web Concierge Interface
Knowledge Base
Knowledge Articles + Service Portal / CMS
Cloud Drive
Cloud Drive with 10GB Storage
Teir 1 Management
Helpdesk + Ticketing Workflow with Kanban
Custom Assignment
Bots
Custom Ticket Fields
Integrations
State of the Art Natural Language Processing
Editors
Guided Conversation Editor
Analytics
Basic Analytics (3 Dashboards)
Support
Email Support
Billing
* Annually, 10 user minimum
Create an Account
Professional
$99/user/month*
Create an Account
Everything in Growth plus:
Up to 3 Bots
Email, Slack, MS Teams Interfaces
Custom CSS and Javascript
Cloud Drive with 100GB Storage
Live Chat including AI Powered Suggestions
Custom Ticket Transitions
O365 or G Suite integration
Surveys Editor
Custom Concierge Variables
System Automations
Advanced Analytics (15+ Dashboards)
Priority Support
* Annually, 10 user minimum
Create an Account
Enterprise
Call Us
Create an Account
Everything in Professional plus:
Unlimited Bots
SMS, Mobile App (iOS, Android soon) Interfaces
Single Sign On (SSO)
Cloud Drive with 1TB Storage
SLA Management
Dynamic Helpdesk Assignment
120+ App Integrations
Javascript Code Editor
Capacity DB and LiveDB (MySQL, MariaDB, Postgres, Oracle, SQL Server)
RPA Web + Custom Event Driven Automations
Developer Platform Low Code Editor
Workflows No Code Editor
Unlimited Version History for Guided Conversations, Workflows, Articles, FAQs
Replay visitors sessions on your website
Classify, Split, Mine, Extract and Redact Documents
Analytics API
Dedicated CSM
Annually
Create an Account

TRUSTED BY 1,900 BUSINESSES