An AI-powered alternative to LiveAgent.

Not every question needs to be handled by a live agent. Let Capacity’s chatbot cover your level one support.

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Capacity vs. LiveAgent

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
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Instant and accurate answers.

More than 90 percent of employees believe accessible productivity software will increase their work satisfaction and efficiency.

When you give your team access to a helpdesk that doesn’t always require a live agent and lives where they work, their productivity, satisfaction, and overall employee experience will never be the same.

Check out more Capacity Helpdesk comparisons: