Since the foundation of a helpdesk is communication, you would need good communication skills. It also requires skills in teamwork, interpersonal skills, customer service skills, flexibility, problem-solving skills, and the ability to learn quickly.
Since the foundation of a helpdesk is communication, you would need good communication skills. It also requires skills in teamwork, interpersonal skills, customer service skills, flexibility, problem-solving skills, and the ability to learn quickly.