An integration-friendly alternative to FreshService.

Seamlessly connect to 50+ (and counting) popular enterprise apps. The ticketing possibilities are endless.

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Capacity vs. FreshService

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
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Everything and everyone, all in one place.

If you’re in the business of helping customers navigate a product or product, then you’re in the business of a lot of moving parts. Keeping tabs on tickets—all of their associated details and where each of them falls in the process—is no easy task.

Whether you track it all in a spreadsheet, CRM, or in a bunch of scattered documents, Capacity will connect to it all. You’ll always know who you’re helping and what you’re helping them with.

Check out more Capacity Helpdesk comparisons: