A ConnectWise Control alternative that’s easy to master.

Whether you want to set up email notifications or department groups, Capacity simplifies the process.

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Capacity vs. ConnectWise Control

How does Capacity stack up?

AI-Native
Alerts/Escalation
Coming soon!
Automated Routing
Customizable Branding
Email Integration
Knowledge Base Management
Multi-Channel Communication
Network Monitoring
Real-TIme Chat
Self-Service Portal
Ticket Management
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You're the editor-in-chief.

Publish instantly, or schedule an article to go live after a period of time. Make it evergreen, or set an expiration date.

Plus, with Capacity Groups, you can decide which teams have access to which knowledge based on their role, expertise, department, geolocation—you name it.

It’s your knowledge, and you’re going to have total control of exactly how and when it’s disseminated.

Check out more Capacity Helpdesk comparisons: