A Bold360 alternative that becomes a part of your team.

With an AI-powered chatbot, you can leave the level-0 answers to Capacity. 

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Capacity vs. Bold360

How does Capacity stack up?

AI-Native
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Native Helpdesk
Native Workflow Builder
Self-Service Portal
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A live chat that can survive on its own.

Reduce the call-ins by implementing an AI-powered knowledge base that can answer FAQ and level 1questions via a chatbot interface.

Capacity was built on state-of-the-art artificial intelligence and natural language understanding to help you maximize your team’s time and intelligence.

Check out more Capacity Knowledge Base comparisons: