Customer requests are often prioritized over internal requests, however, leaving internal requests to collect dust often leads to inefficiencies in the workplace, wasted time, and negative employee experiences. Deploying an internal helpdesk to assist internal teams...
Maybe you’ve heard about knowledge sharing platforms and you’re thinking, “What’s the difference between your knowledge-sharing platform and my company’s knowledge management system?” Or you might not be aware of knowledge sharing platforms at all, as they occupy a...
Like middle school, the mortgage process is one of the situations in life where it’s perfectly acceptable to want to get it over with as soon as possible. When it comes to the mortgage process, closing loans faster is never a bad idea, as long as you have all the...
We recently held an in-depth focus group with some of the top-performing real estate agents and brokers in the St. Louis area. Some were independent, others were part of a firm. One of our group actually sits on the board of the local MLS. It was a robust sampling of...
If you’ve been following us over the past several months, then you know that Capacity is no stranger to trade shows and conferences. In fact, they’re our jam. Better yet, they’re our bread and butter. From winning the People’s Choice Best in...
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